Question 1

Bookings & Cancellations

Accepted Answer

For treatments that are over one hour, or any multiple bookings, require a non-refundable deposit.    We understand that plans change, but please give us 48 hours notice of cancellation to avoid a cancellation fee. We will endevour to re-arange your appointment, if necessary.    If you are unable to cancel or cant let us know you wont make your appointment within 48 hours notice you will be charged a 50% cancellation fee.    We will try our hardest to try an accomodate special request such as wanting a treatment in our double room however we may not be able to accomodate this and we apologise for any inconvenience caused

Question 2

Tattoos

Accepted Answer

All our treatments are tatto friendly; provided your tattoo is fully healed and over three months old.  Book now »

Question 3

Pregnancy

Accepted Answer

If you are pregnant, congratulations!  You must be over your first trimester before we can undertake any body treatments. All our Elemis products are suitable for use on pregnant ladies, however you won't be able to use the spa pool or have a hot stone massage. We have a range of pregnancy treatments that cater for you and your growing bump.  Pregnancy treatments »

Question 4

Cancer

Accepted Answer

Please let us know before your treatment if you have been diagnosed with cancer, so we don't undertake any treatments that could cause harm and we won't be able to undertake any body massage treatments. If you are undergoing treatment, we will ensure your gift voucher is extended or find you an alternative treatment.

Question 5

Mobility

Accepted Answer

Our spa is over two floors, so please let us know if you have any mobility problems so we can undertake treatments in the best room for you.

Question 6

Seasonal Offers and Discounts

Accepted Answer

Our seasonal offers and discounts are only available for the duration of the time stated. They may be changed or withdrawn at any time. Our full Terms and Conditions are available in store.

Question 7

Gift Certificates

Accepted Answer

Our gift certificates cannot be used after the expiration date. Please ensure that you book your treatment sufficiently in advance of the expiration date as it may not be possible to secure a booking at short notice. This voucher is valid for the amount or treatment shown on the voucher. Vouchers may be used as part payment for a treatment. Any change due on a voucher will be put back on the voucher and must be used before the expiration date. You must give 48 hours notice of changes to or cancellation of your appointment. Vouchers are non-refundable.

Question 8

Terms & Conditions, Privacy Policy & Data Retention Policy"

Accepted Answer

Please see our Terms & Conditions, Privacy Policy and Data Retention Policy.

Jasmine Day Spa

Before you book...

Using the spa pool

JASMINE DAY SPA

LOCATION

OPENING HOURS

CONTACT

LINKS